Quality merupakan salah satu faktor dalam meningkatkan kinerja industri, terutama dalam menghadapi persaingan global dan perkembangan teknologi industri modern. Tujuan dari penelitian ini adalah untuk melakukan Review literatur penelitian sebelumnya tentang penggunaan Quality Management dan Quality Control dalam industri manufaktur. Pendekatan Quality Control yang dibahas dalam analisis adalah Statistical Quality Control (SQC), Six Sigma, Lean Manufacturing, Failure Mode and Effect Analysis (FMEA), serta bagaimana teknologi Industri 4.0 seperti Internet of Things (IoT), big data, dan machine learning dimasukkan ke dalam sistem pengendalian kualitas. Hasil Penelitian menunjukkan bahwa menerapkan sistem manajemen kualitas dengan benar dapat mempercepat proses produksi, mengurangi tingkat cacat produk, meningkatkan kepuasan pelanggan, dan meningkatkan kinerja organisasi. Selain itu, penggabungan teknologi digital ke dalam sistem manajemen kualitas memungkinkan pengambilan keputusan yang lebih cepat dan tepat dan pemantauan kualitas secara real-time. Studi ini juga menunjukkan bahwa komitmen manajemen dan budaya kualitas sangat penting untuk keberhasilan penerapan sistem kualitas di industri. Oleh karena itu, untuk meningkatkan daya saing dan keberlanjutan industri, perusahaan harus menggabungkan Quality Management dengan teknologi modern.
References
Banerjee, A., Rahim Mohammad Forkan, A., Georgakopoulos, D., Karabotic Milovac, J., & Prakash Jayaraman, P. (n.d.). An IIoT machine model for achieving consistency in product quality in manufacturing plants.
Brandenburger, J., Schirm, C., Melcher, J., Hancke, E., Vannucci, M., Colla, V., Cateni, S., Sellami, R., Dupont, S., Majchrowski, A., & Arteaga, A. (n.d.). Quality4.0 1-Transparent product quality supervision in the age of Industry 4.0 . Retrieved https://www.ge.com/digital/predix
Budianto, Feri, Z. O., Nurlaila, Q., Sitorus, H., & Suryatman, T. H. (2023). Quality system as a mediating variable of the relationship between lean manufacturing and operational performance in the food industry. Sinergi (Indonesia), 27(2), 201–210. https://doi.org/10.22441/sinergi.2023.2.008
Duong Thi Binh, A., Akbari, M., Le Thi Cam, H., Nguyen Canh, L., & Truong Quang, H. (2024). Forging Pathways to Circular Economy Excellence: Integrating Industry 4.0 with Quality Management. In Sustainability (Switzerland) (Vol. 16, Number 7). Multidisciplinary Digital Publishing Institute (MDPI). https://doi.org/10.3390/su16073053
Escobar, C. A., McGovern, M. E., & Morales-Menendez, R. (2021). Quality 4.0: a review of big data challenges in manufacturing. Journal of Intelligent Manufacturing, 32(8), 2319–2334. https://doi.org/10.1007/s10845-021-01765-4
Fadilasari, D. P., Roy Ghatak, R., Garza-Reyes, J. A., Joshi, R., & Kandasamy, J. (2024). Adopting quality management practices in the industry 4.0 era: an investigation into the challenges. Total Quality Management and Business Excellence, 35(9–10), 1098–1123. https://doi.org/10.1080/14783363.2024.2354840
Hamrol, A., & Grabowska, M. (2026). Quality in the Era of Industry 4.0—Quality Management Principles in the Context of the Fourth Industrial Revolution. In Applied Sciences (Switzerland) (Vol. 16, Number 4). Multidisciplinary Digital Publishing Institute (MDPI). https://doi.org/10.3390/app16041919
Hanifa, N., Zaidin, M., Nurazri, M., Diah, M., Yee, H., & Sorooshian, S. (2014). Quality Management in Industry 4.0 Era. In Journal of Management and Science (Vol. 4, Number 3).
Karim, M. A., Islam, M. M., & Motamedisedeh, O. (2025). Toward Sustainable Performance: The Role of Competence and Quality Practices in Manufacturing. Sustainability (Switzerland), 17(10). https://doi.org/10.3390/su17104405
Kowang, T. O., Iswara, P., Fei, G. C., Hee, O. C., & Yew, L. K. (2026). Quality Control Issues and Improvement Opportunities for Automobile Manufacturing Company in Indonesia. International Journal of Academic Research in Economics and Management Sciences, 15(1). https://doi.org/10.6007/ijarems/v15-i1/27413
Navarro, G., & Naranjo, G. (2025). Quality Culture, Quality Management, and Organizational Performance: A Structural Model for the Manufacturing Sector. Sustainability (Switzerland), 17(9). https://doi.org/10.3390/su17093934
Rajasekaran, S., Turanoglu Bekar, E., Gandhi, K., Francesco Roselli, S., & Rajashekarappa, M. (n.d.). Machine Learning-Based Analysis of Critical Process Parameters Influencing Product Quality Defects: A Real-World Case Study in Manufacturing.
Riawan, A. S. (2025). A Systematic Literature Review of Implementation Quality Control and Assurance in Industries. Journal of Mechanical Engineering Learning, 14(1), 17–33. https://doi.org/10.15294/jmel.v14.i1.20930
Shafqat, Z., Aftab, A., Jilani, A., & Ain, Q. U. (n.d.). Technical Report: Automated Optical Inspection of Surgical Instruments.
Skalli, D., Charkaoui, A., Cherrafi, A., Garza-Reyes, J. A., Antony, J., & Shokri, A. (2023). Industry 4.0 and Lean Six Sigma integration in manufacturing: A literature review, an integrated framework and proposed research perspectives. In Quality Management Journal (Vol. 30, Number 1, pp. 16 –40). Taylor and Francis Ltd. https://doi.org/10.1080/10686967.2022.2144784
Sumasto, F., Nugroho, Y. A., Solih, E. S., Arohman, A. W., Agustin, D., & Permana, A. K. (2024). Enhancing Quality Control in the Indonesian Automotive Parts Industry: A Defect Reduction Approach Through the Integration of FMEA and MSA. Instrumentation Mesure Metrologie, 23(1), 43–53. https://doi.org/10.18280/i2m.230104
Susanto, D. A., Suef, M., Karningsih, P. D., & Prasetya, B. (2026). Quality Management System Model for Food SMEs. Sustainability, 18(2), 890. https://doi.org/10.3390/su18020890
Szczyrba, A., & Dziuba, S. (2023). Good Manufacturing Practices for Quality and Safety Management in the Food Industry. Materials Research Proceedings, 34, 288–297. https://doi.org/10.21741/9781644902691-34
Tayal, A., Kalsi, N. S., Gupta, M. K., Pimenov, D. Y., Sarikaya, M., & Pruncu, C. I. (2021). Effectiveness improvement in manufacturing industry; trilogy study and open innovation dynamics. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 1–21. https://doi.org/10.3390/joitmc7010007