Keywords
Working Mothers
Dual Roles
Bekasi City
Ibu Bekerja
Peran Ganda
Kota Bekasi
How to Cite
Abstract
Working mothers with dual roles simultaneously face occupational demands and family responsibilities, which may increase the risk of burnout. This study aimed to describe burnout levels among working mothers with dual roles in Bekasi City. A quantitative descriptive design was used. Participants were 97 working mothers selected through non-probability purposive sampling. Data were collected using an Indonesian-adapted Maslach Burnout Inventory-Human Services Survey (MBI-HSS) and analyzed with descriptive statistics and categorization using JASP. The empirical mean of total burnout was 73.38 (SD = 34.94). Based on categorization, 22 participants (22.7%) were in the low category, 25 (25.8%) in the moderate category, and 50 (51.5%) in the high category. Although the empirical mean fell within the moderate score range, the frequency distribution showed that more than half of the participants were in the high burnout category. Dimension-level analysis indicated that exhaustion had the highest mean per item (3.62), followed by reduced sense of personal accomplishment (3.54) and depersonalisation (3.28). These findings describe the psychological burden experienced by working mothers who simultaneously manage work and family responsibilities. Abstrak Ibu bekerja dengan peran ganda menghadapi tuntutan pekerjaan dan tanggung jawab keluarga yang harus dijalankan secara bersamaan sehingga berpotensi meningkatkan risiko burnout. Penelitian ini bertujuan untuk mengetahui gambaran tingkat burnout pada ibu bekerja dengan peran ganda di Kota Bekasi. Penelitian menggunakan metode kuantitatif dengan pendekatan deskriptif. Responden berjumlah 97 ibu bekerja yang dipilih dengan teknik non-probability sampling melalui purposive sampling. Pengumpulan data menggunakan Maslach Burnout Inventory-Human Services Survey (MBI-HSS) yang telah diadaptasi ke dalam bahasa Indonesia, kemudian dianalisis menggunakan statistik deskriptif dan kategorisasi dengan bantuan JASP. Hasil penelitian menunjukkan mean empiris burnout sebesar 73,38 dengan standar deviasi 34,94. Berdasarkan kategorisasi, 22 responden (22,7%) berada pada kategori rendah, 25 responden (25,8%) pada kategori sedang, dan 50 responden (51,5%) pada kategori tinggi. Walaupun mean empiris berada pada rentang kategori sedang, distribusi frekuensi menunjukkan lebih dari separuh responden berada pada kategori burnout tinggi. Analisis dimensi menunjukkan exhaustion memiliki rata-rata per aitem tertinggi (3,62), diikuti reduced sense of personal accomplishment (3,54) dan depersonalisation (3,28). Temuan ini memberikan gambaran empiris mengenai beban psikologis ibu bekerja yang menjalankan tuntutan pekerjaan dan keluarga secara bersamaanReferences
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