Keywords
ojek online
bachelor's graduates
informal employment
phenomenology
How to Cite
Abstract
This study aims to describe self-esteem in the online motorcycle taxi (ojek online) community among bachelor's degree graduates in Pekanbaru City. The increasing number of university graduates working in application-based transportation reflects a gap between formal education and the labor market, which potentially affects individuals' psychological well-being, particularly self-esteem. This qualitative phenomenological study involved five participants selected purposively from the ojek online driver community near shopping malls in Pekanbaru. Data were collected through observation, semi-structured interviews, and documentation. Results indicate that participants' self-esteem varied: some experienced decreased self-confidence due to social stigma and expectation gaps, while others maintained positive self-esteem through self-acceptance and community support. Social support among fellow drivers played a protective role against psychological pressure. This study underscores the need for attention to the psychological well-being of educated informal workers and the importance of destigmatizing occupations outside one's formal educational field.References
Anam, K., Muhammad, I., & Anugrah, F. (2020). “Analisis keluhan fisik pengendara ojek online di Kabupaten Banyuwangi”. Prosiding Seminar Nasional IPTEK Olahraga (SENALOG), 3(1), Kondisi Fisik 01–05. https://ejournal.unibabwi.ac.id/index.php/semnassenalog/article/view/1084
Arroisi, J. (2022). “Konsep harga diri: Studi komparasi perspektif psikologi modern dan Islam”. Psikologika: Jurnal Pemikiran dan Penelitian Psikologi, 27(1), 89–106. https://doi.org/10.20885/psikologika.vol27.iss1.art5
Aziz, Z. F., & Athoillah, M. (2023). “Analisis pengaruh fleksibilitas jam kerja, upah, usia, jenis kelamin, dan pendidikan menjadi pengemudi ojek daring di Kota Malang”. Journal of Development Economic and Social Studies, 2(3), 620–631. https://doi.org/10.21776/jdess.2023.02.3.13
Badan Pusat Statistik. (2022). Keadaan ketenagakerjaan Indonesia Agustus 2022. BPS RI.
Cahyani, F. D., Vhalery, R., & Fitria, E. (2024). “Pengaruh jumlah jam kerja, tingkat pendidikan dan usia terhadap pendapatan driver Gojek di Bekasi Selatan”. Journal of Accounting, Management, and Financial, 1(1), 30–36.
Creswell, J. W. (2019). Research design: Pendekatan metode kualitatif, kuantitatif, dan campuran (Cetakan IV). Pustaka Pelajar.
Fatmawati, D., Isbah, F., & Kusumaningtyas, A. P. (2019). “Pekerja muda dan ancaman deskilling-skill trap di sektor transportasi berbasis daring”. Jurnal Studi Pemuda, 8(1), 29–46. https://doi.org/10.22146/studipemudaugm.45301
Hanum, F., & Tarigan, W. M. (2024). “Hubungan dukungan sosial dengan psychological well-being pada driver ojek online wanita di Kota Medan”. Jurnal Islamika Granada, 4(3), 263–269. https://penelitimuda.com/index.php/IG/index
Herianto, T., Marlina, E., & Riyadi, S. (2022). “Kelayakan finansial pengemudi Maxim Bike di Kota Pekanbaru”. Jurnal Ilmu Manajemen dan Bisnis, 13(2), 112–121.
Jumhadi, J., & Mulyani, A. S. (2023). “Perkembangan industri transportasi ojek online di era 5.0 dari PT Gojek Indonesia”. Jurnal Cakrawala Ilmiah, 2(6), 2393–2402. https://doi.org/10.53625/jcijurnalcakrawalailmiah.v2i6.4907
Mamentu, J. J. R., Nelwan, O. S., & Sendow, G. M. (2023). “Pengaruh self-efficacy, soft skill, self-esteem dan motivasi kerja terhadap kesiapan kerja fresh graduate FEB Universitas Sam Ratulangi Manado di era Revolusi Industri 4.0”. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 11(3), 1487–1497.
Oktavia, R. K. (2022). “Pengaruh self-esteem (harga diri) terhadap hasil belajar matematika siswa”. Jurnal Tadris Matematika, 5(1), 99–112. https://doi.org/10.21274/jtm.2022.5.1.99-112
Pasya, M. A., Mujib, A., Isna, Wijaya, B. A., & Asy-Syahid, S. (2025). “Between informality and digital platforms: The position and legal protection of online motorcycle taxi drivers in Indonesia’s urban economy”. Istinbath: Jurnal Hukum, 22(2), 628–649. https://doi.org/10.32332/istinbath.v22i02.art09
Rahmadina, I., Sitepu, M., & Hasibuan, R. (2022). “Determinan penyebab stres kerja pada pengemudi ojek online di komunitas GODAMS Kota Medan”. Jurnal Kesehatan Masyarakat, 8(1), 34–43.
Saragih, E. M., & Usman, B. (2022). “Analisis tingkat pengangguran terdidik di Sulawesi Selatan periode 2005–2020”. Jurnal Ilmu Ekonomi dan Pembangunan, 5(2), 98–110.
Sari, D. M., Pratiwi, A., & Kusumawardani, R. (2024). “Perkembangan layanan ojek online sebagai fenomena perubahan sosial di era digital”. Jurnal Ilmu Sosial dan Humaniora, 13(1), 55–67. https://doi.org/10.23887/jish.v13i1.67412
Savitri, J., Fauzia, R., & Dewi, R. (2023). “The role of self-esteem and life satisfaction on university students' engagement”. Journal An-Nafs: Kajian Penelitian Psikologi, 8(2), 247–260.
Setyaputri, N. Y. (2022). “Raising self-esteem in teenagers: Sebuah upaya untuk penguatan karakter siswa”. Dalam Prosiding SEMDIKJAR (Seminar Nasional Pendidikan dan Pembelajaran), 5, 915–922.
Sugianto, D., Suwartono, C., & Sutanto, S. H. (2020). “Reliabilitas dan validitas Self-Compassion Scale versi Bahasa Indonesia”. Jurnal Psikologi Ulayat, 7(2), 177–191. https://doi.org/10.24854/jpu02020-272
Sugiyono. (2020). Metode penelitian kuantitatif, kualitatif, dan R&D (Edisi Revisi). Alfabeta.
Suzanna, E., & Ulfa, U. (2023). “Self-efficacy sarjana fresh graduate dalam menghadapi dunia kerja di masa pandemi COVID-19”. Jurnal Sublimapsi, 4(1), 149–160. http://dx.doi.org/10.36709/sublimapsi.v4i1.35310
Triwahyuningsih, Y. (2017). “Kajian meta-analisis hubungan antara self-esteem dan kesejahteraan psikologis”. Buletin Psikologi, 25(1), 26–35. https://doi.org/10.22146/buletinpsikologi.20225
Wirman, W., Sari, G. G., Hardianti, F., & Roberto, T. P. (2021). “Dimensi konsep diri pengemudi ojek online di Kota Pekanbaru”. Jurnal Kajian Komunikasi, 9(2), 187–200. https://doi.org/10.24198/jkk.v9i2.30721
Zega, Y. A., & Kusmawati, A. (2024). “Hubungan antara self-efficacy dengan self-esteem bagi lulusan sarjana di universitas dalam mencari pekerjaan”. QuWell: Journal of Counseling, Well-Being, and Life Skill, 5(1), 55–65. https://journal.lpkd.or.id/index.php/QuWell/article/view/964