Vol. 25 No. 8 (2026): Musytari: Neraca Manajemen, Akuntansi, dan Ekonomi, ISSN 3025-9495
Articles

PENGARUH BEBAN KERJA TERHADAP KINERJA KARYAWAN MELALUI KOMITMEN AFEKTIF

Karenhyn Zakyya Ulfa
Universitas Negeri Surabaya
Khoirur Rozaq
Universitas Negeri Surabaya

Published 2026-07-01

Keywords

  • Affective Commitment,
  • Banking,
  • Employee Performance,
  • PLS-SEM,
  • Workload

How to Cite

PENGARUH BEBAN KERJA TERHADAP KINERJA KARYAWAN MELALUI KOMITMEN AFEKTIF . (2026). Musytari : Jurnal Manajemen, Akuntansi, Dan Ekonomi, 25(8). https://doi.org/10.2238/vraf0848

Abstract

PT Bank Jatim Bojonegoro Branch is a branch of Bank Jatim, which operates in the banking sector and plays a role in providing financial services to the public, the business sector and supporting regional economic activities. The purpose of this study is to analyze the effect of workload on employee performance, the effect of workload on affective commitment, the effect of affective commitment on employee performance, and the role of affective commitment as a mediating variable in the relationship between workload and employee performance at PT Bank Jatim Bojonegoro Branch. This study used a quantitative approach with probability sampling techniques through simple random sampling. The research sample was determined using the Slovin formula, resulting in 112 respondents. Data were collected using a questionnaire and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 4.0. The results of the study show that workload has a positive and significant effect on employee performance, workload has a positive and significant effect on affective commitment, affective commitment has a positive and significant effect on employee performance, and affective commitment is able to mediate the effect of workload on employee performance at PT Bank Jatim Bojonegoro Bracnch.

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