Vol. 25 No. 11 (2026): Musytari: Neraca Manajemen, Akuntansi, dan Ekonomi, ISSN 3025-9495
Articles

STRUKTUR PASAR PERSAINGAN MONOPOLISTIK DAN STRATEGI PENETAPAN HARGA STARBUCKS DI INDONESIA: TINJAUAN EKONOMI MIKRO

Ela Fitriani
S1 Manajemen, Ekonomi dan Bisnis, STIE PEMUDA, Kota Surabaya, Indonesia
Siswohadi
S1 Manajemen, Ekonomi dan Bisnis, STIE PEMUDA, Kota Surabaya, Indonesia

Published 2026-10-31

Keywords

  • Persaingan Monopolistik,
  • Diferensiasi Produk,
  • Penetapan Harga,
  • Diskriminasi Harga,
  • Starbucks

How to Cite

STRUKTUR PASAR PERSAINGAN MONOPOLISTIK DAN STRATEGI PENETAPAN HARGA STARBUCKS DI INDONESIA: TINJAUAN EKONOMI MIKRO. (2026). Musytari : Jurnal Manajemen, Akuntansi, Dan Ekonomi, 25(11). https://journal.cib.institute/index.php/musytari/article/view/5994

Abstract

Starbucks menetapkan harga jauh di atas kedai kopi lokal, tetapi gerainya tetap ramai. Penelitian ini menjelaskan struktur pasar tempat Starbucks beroperasi dan strategi penetapan harganya dengan konsep ekonomi mikro. Metode yang dipakai adalah studi kasus kualitatif di gerai Gading Festival, Jakarta Utara, dengan data observasi harga tiga menu dari aplikasi Starbucks, perbandingan dengan satu kedai pembanding, dan wawancara lima konsumen. Hasil menunjukkan bahwa pasar kedai kopi paling sesuai digolongkan sebagai persaingan monopolistik. Starbucks memakai diferensiasi produk dan pengalaman, penetapan harga berdasarkan ukuran dengan harga per mililiter turun 30 sampai 42 persen dari ukuran Tall ke Venti (diskriminasi harga tingkat kedua), serta program keanggotaan. Bila harga naik sekitar 10 persen, empat dari lima responden tetap bertahan dengan menyesuaikan frekuensi atau ukuran pembelian, dan satu berpindah kedai. Temuan ini merupakan gambaran kasus dan tidak dapat digeneralisasi.

References

  1. Aria, P. (2024, 17 Mei). Saat bos Starbucks bicara persaingan dengan brand kopi lokal. Fortune Indonesia. https://www.fortuneidn.com/business/saat-bos-starbucks-bicara-persaingan-dengan-brand-kopi-lokal-00-98121-wt1wg3
  2. Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
  3. Chamberlin, E. H. (1933). The theory of monopolistic competition. Harvard University Press.
  4. Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.
  5. Dixit, A. K., & Stiglitz, J. E. (1977). Monopolistic competition and optimum product diversity. American Economic Review, 67(3), 297–308.
  6. Flyvbjerg, B. (2006). Five misunderstandings about case-study research. Qualitative Inquiry, 12(2), 219–245. https://doi.org/10.1177/1077800405284363
  7. Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough? An experiment with data saturation and variability. Field Methods, 18(1), 59–82. https://doi.org/10.1177/1525822X05279903
  8. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22. https://doi.org/10.1177/002224299305700101
  9. Klemperer, P. (1995). Competition when consumers have switching costs: An overview with applications to industrial organization, macroeconomics, and international trade. The Review of Economic Studies, 62(4), 515–539. https://doi.org/10.2307/2298075
  10. Liu, Y. (2007). The long-term impact of loyalty programs on consumer purchase behavior and loyalty. Journal of Marketing, 71(4), 19–35. https://doi.org/10.1509/jmkg.71.4.19
  11. Mankiw, N. G. (2018). Principles of microeconomics (8th ed.). Cengage Learning.
  12. Maskin, E., & Riley, J. (1984). Monopoly with incomplete information. RAND Journal of Economics, 15(2), 171–196. https://doi.org/10.2307/2555674
  13. Mussa, M., & Rosen, S. (1978). Monopoly and product quality. Journal of Economic Theory, 18(2), 301–317. https://doi.org/10.1016/0022-0531(78)90085-6
  14. Oldenburg, R. (1989). The great good place. Paragon House.
  15. Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. https://doi.org/10.1007/s10488-013-0528-y
  16. Robinson, J. (1933). The economics of imperfect competition. Macmillan.
  17. Rothschild, R. (1987). The theory of monopolistic competition: E. H. Chamberlin’s influence on industrial organisation theory over sixty years. Journal of Economic Studies, 14(1), 34–54. https://doi.org/10.1108/eb002641
  18. Schultz, H., & Yang, D. J. (1997). Pour your heart into it: How Starbucks built a company one cup at a time. Hyperion.
  19. Stole, L. A. (2007). Price discrimination and competition. Dalam M. Armstrong & R. Porter (Ed.), Handbook of industrial organization (Vol. 3). Elsevier. https://doi.org/10.1016/S1573-448X(06)03034-2
  20. Sukirno, S. (2016). Pengantar teori mikroekonomi (3rd ed.). Rajawali Pers.