PERAN WORK-LIFE BALANCE TERHADAP QUIET QUITTING (DIMENSI EMOSIONAL) PADA KARYAWAN

Abstract

English Abstract: The phenomenon of emotional quiet quitting among Generation Z employees reflects decreased emotional attachment, enthusiasm, and sense of belonging toward work, which may be associated with an imbalance between work and personal life. This study aims to examine the role of work-life balance in emotional quiet quitting and identify differences in both variables based on gender, age, and work system. A quantitative approach with a cross-sectional design was employed involving 393 Generation Z employees working in Jakarta. The instruments used were the Work-Life Balance Scale developed by Fisher et al. (2009) and adapted by Juliana (2025), and the Emotional Quiet Quitting scale developed by Patel et al. (2025). Data were analyzed using simple linear regression, the Mann-Whitney U Test, and the Kruskal-Wallis Test. The results showed that work-life balance had a significant negative role in emotional quiet quitting (β = −0.658; t = −53.364; p < 0.05), with a coefficient of determination of R² = 0.879. Significant differences were found based on gender and work system, but not age. Male employees reported higher work-life balance, while female employees showed higher levels of emotional quiet quitting. Employees with a hybrid work system demonstrated the highest work-life balance and the lowest emotional quiet quitting. These findings indicate that work-life balance plays an important role in reducing the tendency toward emotional quiet quitting among Generation Z employees. Abstrak: Fenomena emotional quiet quitting pada karyawan Generasi Z menunjukkan adanya penurunan keterikatan emosional, antusiasme, dan rasa memiliki terhadap pekerjaan yang salah satunya berkaitan dengan ketidakseimbangan antara kehidupan kerja dan pribadi. Penelitian ini bertujuan untuk mengetahui peran work-life balance terhadap emotional quiet quitting serta mengidentifikasi perbedaan kedua variabel berdasarkan jenis kelamin, usia, dan sistem kerja. Penelitian menggunakan pendekatan kuantitatif dengan desain cross-sectional pada 393 karyawan Generasi Z yang bekerja di Jakarta. Instrumen penelitian menggunakan Work-Life Balance Scale dari Fisher et al. (2009) yang diadaptasi oleh Juliana (2025) dan skala Emotional Quiet Quitting dari Patel et al. (2025). Data dianalisis menggunakan regresi linear sederhana, Mann-Whitney U Test, dan Kruskal-Wallis Test. Hasil penelitian menunjukkan bahwa work-life balance berperan negatif dan signifikan terhadap emotional quiet quitting (β = −0,658; t = −53,364; p < 0,05), dengan koefisien determinasi R² = 0,879. Hasil uji beda menunjukkan adanya perbedaan berdasarkan jenis kelamin dan sistem kerja, tetapi tidak berdasarkan usia. Karyawan laki-laki memiliki work-life balance lebih tinggi, sedangkan karyawan perempuan menunjukkan emotional quiet quitting lebih tinggi. Karyawan dengan sistem kerja hybrid memiliki work-life balance tertinggi sekaligus emotional quiet quitting terendah. Temuan ini menunjukkan bahwa work-life balance memiliki peran penting dalam menurunkan kecenderungan emotional quiet quitting pada karyawan Generasi Z.