PENGARUH KOMPONEN E-CRM TERHADAP E-LOYALTY: PERAN MEDIASI E-SATISFACTION PADA KONSUMEN GENERASI Z SHOPEE DI INDONESIA. Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi, [S. l.], v. 25, n. 9, 2026. DOI: https://doi.org/10.2238/wh9js465. Disponível em: https://journal.cib.institute/index.php/musytari/article/view/2826. Acesso em: 8 nov. 2026.