ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) PADA PT BPR SUPRA ARTAPERSADA KANTOR CABANG CIANJUR. Kohesi [Internet]. 2026 Oct. 20 [cited 2026 Oct. 20];11(5). Available from: https://journal.cib.institute/index.php/kohesi/article/view/5522