ANALISIS KUALITAS PLAYANAN GRABBIKE BERDASARKAN MODEL SERVQUAL DENGAN PENDEKATAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) PADA MAHASISWA FEB UNSRAT. Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi, [S. l.], v. 25, n. 9, 2026. DOI: https://doi.org/10.2238/4pwcgt08. Disponível em: https://journal.cib.institute/index.php/musytari/article/view/2929. Acesso em: 27 sep. 2026.