THE INFLUENCE OF EMOTIONAL BRANDING AND SOCIAL MEDIA ENGAGEMENT ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS A MEDIATING VARIABLE AMONG GRAB USERS IN SURABAYA. Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi, [S. l.], v. 25, n. 9, 2026. DOI: https://doi.org/10.2238/e0txxb85. Disponível em: https://journal.cib.institute/index.php/musytari/article/view/2814. Acesso em: 8 nov. 2026.