Published 2026-07-24
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Abstract
This research is motivated by the operational phenomenon at the
Distribution Center (DC) of PT Sumber Alfaria Trijaya Tbk (Alfamart)
Bekasi Branch, which has implemented an advanced Warehouse
Management System (WMS) but still faces challenges with data
inaccuracy (shrinkage) and goods damage due to human error. This study
aims to evaluate the effectiveness of inventory management practices
using the Maqashid Sharia approach from the perspective of Muhammad
al-Tahir Ibn ‘Ashur. The method used is descriptive qualitative,
collecting primary data through passive participatory observation and
semi-structured interviews with managerial and operational staff. The
results indicate that conceptually, the WMS architecture at Alfamart DC
aligns with the pillars of Maqashid al-Mu'amalah: Rawaj (conveyor
automation and cross-docking), Wuduh (blind count audit method), Hifz
(FEFO rotation lock), and Thabat (setting a 9-day safety stock). However,
at the execution level, system effectiveness is degraded by the loss of
integrity and the value of Amanah (trustworthiness) among workers.
Heavy workloads trigger rough handling, leading to the wasting of assets
(Tabzir), and scanning manipulation that creates uncertainty (Gharar) in
inventory data. This study concludes that advanced logistical technology
infrastructure will not yield optimal impacts without being supported by
the workers' spiritual intelligence (heart-ware). Therefore, it is
recommended to integrate the value of Muraqabah (divine supervision)
into employee training and to re-evaluate the punitive sanction system
to eliminate the culture of hiding mistakes.