“RANCANG BANGUN SISTEM CHATBOT CUSTOMER SERVICE BERBASIS RETRIEVAL-AUGMENTED GENERATION PADA PLATFORM TELEGRAM (STUDI KASUS: MOB ENGLISH COURSE PARE KEDIRI)”, Kohesi, vol. 11, no. 4, Sep. 2026, Accessed: Oct. 17, 2026. [Online]. Available: https://journal.cib.institute/index.php/kohesi/article/view/4476